How to Streamline your eLearning Localization

Tips for collaborating with your language service provider

By: Carlos Estefani, VP of Client Services | Protranslating

To maximize your collaboration with a language service provider (LSP), it is helpful to consider a few elements early in the process. Making sure your source material is in the most useable form for localization will facilitate our work and ensure the best possible training experience for your global end users.

Over many years of working with hundreds of companies to develop localized eLearning material, we’ve discovered some ways to make the process go more smoothly. Here are some tips for increasing efficiency—and saving time and money:

  • Versions of the files used in the final source products should be made available for localization. Often, technologies used for eLearning products have two versions of the source—both editable and noneditable (published) versions. If the editable version is not available, then either the localized version needs to be created from scratch following translation or, in the case of multiple languages, rebuilt before translation is begun.
  • When designing eLearning content, be sure to allow space for possible text expansion. Depending on the language, the length of localized text can increase by as much as 50 percent. If the layout of your source content leaves room for expansion, you won’t be faced with space challenges in the localized versions, which can result in development delays.
  • Sharing process information, such as screen shot scripts and asset maps, from the source creation phase can be very useful to the localization effort. This helps reduce the process design time and minimizes the issues encountered during engineering.
  • Consolidate repeated items in a single place. Often in eLearning content, certain elements will be repeated on each page (for example, the “Next” and “Back” buttons). Assemble these repeated elements in a common repository or page template so they only need to be replaced once during the localization process. If these elements are integrated into each page, then each equivalent localized version must be similarly integrated, which increases the development time.
  • Lastly, consider up front which culturally relevant items will need to be changed in each version of the training. If an eLearning product has content that is not culturally neutral, that content needs to be replaced or re-written for each localized version. For example, using images of currency from the United States would need to be changed to comparable images suitable for each country. Being aware of this during the design phase will help eliminate time-consuming revisions later.

Following these simple guidelines will help us create accurate, effective and compelling localized eLearning programs for you.

About the Author: Carlos has been with Protranslating since 1998. During this time, he has helped introduce translation technology solutions that save clients both time and money. He is currently vice president of client services and in this role serves as a liaison between Operations and Sales. Drawing on his extensive industry knowledge, he provides expert guidance on creating efficient processes in complex translation projects. Carlos received a B.A. in Economics from St. Mary’s College of Maryland.

Localize your eLearning

Making sure your training materials are effectively translated

By: Carlos Estefani, VP of Client Services | Protranslating

Savvy managers know that offering top-notch training and development is key to building and maintaining an effective, productive and skilled workforce. This is more important than ever when the reach of corporate training extends around the world, to employees in multiple cultures, speaking a variety of languages. Whether your company is large or small, effectively translating your learning materials into other languages can dramatically impact the overall quality—and job satisfaction—of your global workforce.

We’ve all been exposed to good and bad learning experiences. The best training programs are engaging, accessible and relevant. Ensuring that your corporate training meets these criteria in a global setting adds another degree of challenge to the mix. How do you ensure that the translations of your training programs are not only technically accurate but tailored to the cultural preferences and sensitivities of your global audience?

You need a language service provider (LSP) that understands your various audiences and can communicate with them so that they can best absorb and benefit from the training you offer. Protranslating is such a company. Here are some of the ways we can help you localize your corporate programs:

  • Our translators incorporate diverse cultural learning styles. These expert linguists are native speakers who understand and skillfully make use of language nuances, cultural learning styles and target reading levels when translating your company’s training materials into different languages.
  • We use culturally relevant images and graphics. The best training materials organize and reinforce their messages with colored symbols and imagery. These elements improve esthetics and enhance learning. However, you need to be sure that these elements translate well to your end users in other countries. Since colors and designs can carry different meanings in other cultures, you don’t want to offend or confuse your audience. A knowledgeable LSP will pinpoint and address any in-country sensitivities within your global learning materials design to help you to be more appealing to end users.
  • We work in multiple presentation formats. Rather than having to spend time formatting your training materials, you can rely on us to customize and manage that process for you. Simply tell us your preferred file type. We work in Captivate, Storyline, Camtasia, Flash and others.
  • Our client portal makes it easy to communicate with us. You can submit and track projects, and pay and store invoices, which speeds up your project cycle and frees you up for other training and development projects.
  • One-stop shopping saves you money. Protranslating is typically 30% less expensive than our competitors because we have an in-house studio with resources that include linguists and voice talent.

Choosing an LSP with extensive learning and development experience working with a broad range of industries and projects, as well as the technical and professional capabilities to handle multiple languages and cultures, will ensure that your corporate training programs meet their objectives every time.

 

 

About the Author: Carlos has been with Protranslating since 1998. During this time, he has helped introduce translation technology solutions that save clients both time and money. He is currently vice president of client services and in this role serves as a liaison between Operations and Sales. Drawing on his extensive industry knowledge, he provides expert guidance on creating efficient processes in complex translation projects. Carlos received a B.A. in Economics from St. Mary’s College of Maryland.